Contact

Contact Us

We’re here to help! If you have any questions, need assistance,
or want to provide feedback, feel free to reach out to us

How to Contact Us

📧 Email: info@musicityfy.com

Support Hours

We’re available to assist you:

  • Monday – Friday: 9:00 – 18:00
  • Saturday: 10:00 – 16:00
  • Sunday: Closed

FAQs and Resources

Before contacting us, check out our FAQ Section for quick answers to common questions.

Feedback and Suggestions

We’d love to hear from you! If you have suggestions to improve our platform or ideas for new features, don’t hesitate to share them.

We’ll get back to you as soon as possible. Thank you for being part of Musicityfy.com!

Frequently Asked Questions

Rules for Uploading Music

By uploading music to Musicityfy.com, you agree to comply with the following rules. Failure to adhere to these rules may result in the removal of your content or termination of your account, as well as potential legal consequences:

Musicityfy.com is not liable for abuse of intellectual property rights by its users. Users are required to report any unauthorized use of their work on the platform.

Ownership of Content

You must be the direct and sole owner of the music you upload, or you must have explicit written authorization from all rights holders (e.g., co-creators, performers, publishers) to distribute the content on Musicityfy.com.

By uploading, you affirm that you hold all rights necessary to grant Musicityfy.com the right to host, display, and distribute the uploaded content.

Copyright Compliance

Musicityfy.com is not responsible for verifying ownership or authorization for uploaded content.

Any disputes regarding copyright infringement will be resolved between the claimant and the uploader. Musicityfy.com will comply with applicable copyright laws, including removing content in response to valid takedown requests under the Digital Millennium Copyright Act (DMCA) or other relevant legislation.

Prohibited Content

Do not upload music that infringes on the intellectual property rights of others, including copyrighted music, samples, or recordings to which you do not own or have proper rights.

Do not upload music that contains explicit material prohibited under applicable laws, including hate speech, illegal activities, or otherwise harmful content.

Responsibility for Uploaded Content

You are solely responsible for the music you upload and any consequences that arise from its distribution.

By uploading, you indemnify and hold Musicityfy.com harmless from any claims, damages, or liabilities arising from your uploaded content.

Removal of Content

Musicityfy.com reserves the right to remove or disable access to any content that violates these rules, applicable laws, or the rights of others.

Repeat violations may result in account suspension or termination.

Grant of License

By uploading music, you grant Musicityfy.com a non-exclusive, worldwide, royalty-free license to host, stream, and distribute the content on its platform in accordance with these rules and any applicable user agreements.

Abuse of Property Rights

Musicityfy.com is not liable for abuse of intellectual property rights by its users. Users are required to report any unauthorized use of their work on the platform.

Can I Pay Month to Month for the Unlimited Subscription?

All our plans are annual plans, which means the term of the contract is for 12 months. Personal plans are billed in full at the beginning of your subscription.

Can I download songs without buying a package?

Yes, some authors offer songs for free download. However, these songs are strictly for personal use only. You are NOT ALLOWED to: 1. Transfer or share the downloaded songs with others. 2. Use the songs for monetization purposes. 3. Post or use the songs on any social media platforms.

These songs are protected by copyright and must not be used in ways that violate the author’s rights. By downloading, you agree to comply with these terms.

Why is it worth it for me to pay for the “Artist” package?

The “Artist” package offers greater flexibility and value. With this package, downloaded songs can be used for monetization, shared on social networks, and incorporated into commercial projects (in accordance with the license terms). It’s an ideal choice for creators, influencers, and anyone looking to legally use music for professional purposes.

Secure Payments with PayPal

At Musicityfy.com, your security and convenience are our top priorities. That’s why we use PayPal, one of the most trusted and secure online payment platforms, as the exclusive method for purchasing packages on our website.

Why PayPal?

Safe and Secure: PayPal protects your payment information with advanced encryption and fraud detection. Your financial details are never shared with us or any third parties.

Convenient: Pay quickly and easily with your PayPal account or supported credit/debit cards—no need to create a separate account.

Global Reach: PayPal supports multiple currencies, making it easy to complete transactions from anywhere in the world.

How It Works

Browse our packages and select the one that best fits your needs.

Click the PayPal button next to your chosen package.

You’ll be redirected to PayPal to complete your payment securely.

Once your payment is processed, you’ll receive a confirmation email and access to your package.

Your Payment Security

We ensure a secure shopping experience by using industry-standard SSL encryption to protect your personal and payment information during every transaction. With PayPal’s additional security measures, you can shop with confidence.

If you have any questions about payments or encounter any issues, please contact us at info@musicityfy.com.